Terms of service

Last updated: 13 October 2025

Welcome to Shop Naka. By accessing or using our website (shopnaka.co) and services (“we”, “us”, “our”, “the Site”), you agree to the following Terms of Service. Please read them carefully before purchasing or using our products or services.

1. Overview

Shop Naka is an Australian-based retailer offering activewear, shapewear, and accessories. These Terms govern your use of our Site and your purchase of any products from us.
By accessing our Site, you agree to be bound by these Terms and all applicable laws. If you do not agree, please do not use our Site or Services.

2. Online Store Terms

You must be at least 18 years old, or have the consent of a parent or guardian, to purchase from our store.
You agree not to use our products for any unlawful or unauthorised purpose.
We reserve the right to refuse service, cancel orders, or restrict quantities at our sole discretion.

3. Product Information and Availability

We make every effort to display accurate product information, colours, and sizing. However, variations may occur due to screen settings, lighting, or manufacturing differences. All products are subject to availability. We may limit quantities or discontinue products without notice. Prices are listed in Australian dollars (AUD) and may change at any time without notice.

4. Orders and Payments

All orders are subject to acceptance and confirmation.
Payment must be made in full at the time of purchase using one of our secure payment methods. By submitting payment, you authorise us (and our payment processors) to charge the total order amount to your selected payment method.
We reserve the right to refuse or cancel any order suspected of fraud, unauthorised use, or policy abuse.

5. Shipping

Shipping times are estimates only and may vary based on location and courier performance. Once an order has been dispatched, Shop Naka is not responsible for delays caused by postal services, customs, or weather events. Please ensure all delivery information is accurate we are not responsible for lost packages due to incorrect addresses.

6. Returns and Refunds

Our Returns & Refund Policy applies to all purchases.
You can view it here: https://shopnaka.co/policies/refund-policy
By purchasing from Shop Naka, you agree to the conditions outlined in that policy.

7. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate billing and account details for all purchases. If your information changes, you must update it promptly to avoid order or delivery issues. We reserve the right to cancel or refuse any order where information provided is inaccurate or incomplete.

8. Intellectual Property

All content on shopnaka.co including logos, text, images, product descriptions, and designs is the property of Shop Naka and protected by copyright and trademark laws. You may not copy, reproduce, distribute, or use any part of our Site or content without written permission from Shop Naka.

9. Limitation of Liability

To the maximum extent permitted by law, Shop Naka is not liable for any indirect, incidental, or consequential damages arising from your use of our products or Site.
We make no guarantees that our Site will always be secure, error-free, or uninterrupted. Our total liability for any claim related to our products or services will not exceed the total amount paid for your order.

10. Third-Party Services

Certain services (such as payment gateways or shipping carriers) are provided by third parties. By using these services, you agree to their respective terms and privacy policies. Shop Naka is not responsible for any third-party errors, delays, or failures.

11. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. View it here: https://shopnaka.co/policies/privacy-policy

12. Changes to Terms

We may update or modify these Terms of Service at any time without prior notice.
The “Last updated” date above indicates the latest version. Your continued use of our Site after changes are posted constitutes your acceptance of the revised Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes will be handled by the courts of that jurisdiction.

14. Contact Us

If you have any questions about these Terms or your order, please contact us:
Email: info@shopnaka.co 
Website: https://shopnaka.co